Focus RH

Operations & customers coordinator

The recruitment department of the French Chamber is acting as a recruitment agency for its over 175 members’ companies, one of which is currently looking for an operations and customers coordinator.

Our client is a European producer and FMCG company within fresh food, who wants to significantly increase their local presence on the Nordics market. Their growth plan is ambitious. The current business as well as their future potential exists within retail, food services and industrials. To achieve this journey, they value responsibility, team proximity, freedom to act, creativity, opportunities and shifts between strategic, operational and hands-on tasks. The group values and demonstrates care for people and the planet.

 

Key Responsibilities:

The company is looking for a motivated, organised and structured operations and customers coordinator, who will have a broad role, being in the center of business operations and supporting several functions. The role will primarily be focused on assuring good execution of everyday administration and operational performance.

She/he will :

  • Apply set processes and tools for planning and forecasting of products to ensure a good level of local stock. Place orders accordingly.
  • Manage the order flow and process which, though being quite automatized, still needs to be monitored with manual prioritization actions.
  • Be the point of contact with logistics partner and customers, to create strong relationship
  • Invoice customers and process the suppliers’ invoices
  • Support commercial department on marketing and brand material, product management or customer follow ups. 
  • Carry out accounting and finance admin on a daily basis
  • Achieve KPI ́s in supply chain, finance and customer management. 

Report to the Head of Finance & Operations

Profile:

  • Previously exposed with accounting and/or logistics will make the difference
  • Previous experience within a role that required strong organisational skills and structure is mandatory
  • Sound analytical skills to play with datas and produce analysis and forecasts  

Mindset and attitude are key!

  • Doer attitude who likes to take initiatives, and solve problems
  • Customer oriented completed with a good verbal and written communication skills
  • Real team spirit who is at ease to collaborate 
  • Good knowledge of Excel
  • Fluent in English and Swedish, French is a plus 

Location: Stockholms län

Type of contract: Permanent, full-time 

Travels: <20% (France and Nordics)

Start date: ASAP

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